Tennis or Golf?

Pelicam follower Adam Humphrey takes a sporting look at relationships between organisations and their technology suppliers.

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IT disaster? what IT disaster? And what d’you mean “we’re not insured for it”!?

You are an established, reputable, medium-sized corporation. A year ago your board decided to upgrade your existing computer systems by buying a 'unified package’, ‘lightly-customised’, from a ‘solution provider’. The new modified system was to be complete, installed and working, 3 months after the Contract Date.

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